Open the Phonebook from the top menu.
Click on the Add Contact as shown in the example below:
Add the New Contact details.
Click Cancel to exit, or Save to save the new contact details.
Product Video:
This short video shows you how to change (edit) and delete your contacts, as well has adding new contacts to your phonebook:
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Cloud Contact Centre Fun Quiz:
Why not try this fun quiz to test your knowledge, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information. You can then have another go to improve your knowledge and score.
Try the quiz here |
