Open the Phonebook from the top menu.
Click on Edit icon of the contact you wish to edit
Click Delete Contact.
Product Video:
This short video shows you how to add and change contact details, as well as how to delete contacts:
Related posts:
Call Assistant|how do i add contacts to my contact centre phonebook
Call Assistant|how do i change contacts in my contact centre phonebook
Cloud Contact Centre Fun Quiz:
Why not try this fun quiz to test your knowledge, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information. You can then have another go to improve your knowledge and score.
Try the quiz here |