So you think you know all about Cloud Contact Centre?
Why not try this fun quiz to test your knowledge of using 'Call Assistant', as an Agent, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information. You can do the quiz as many times as you like.
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TCM Quiz | this-fun-supervisor-quiz-will-improve-your-knowledge-of-tcm