Making Outbound Contact Centre Team calls

If you are accessing Cloud Contact Centre from the hub (web access).

This short video shows you how to make outbound calls on behalf of the contact centre team you are currently signed in to.

If you are accessing Cloud Contact Centre from Microsoft Teams.

This short video shows you how to make outbound calls on behalf of the contact centre team you are currently signed in to.

Related Videos:

Video Tutorials | Making Outbound Team Calls from Phonebook

Note: The Phonebook is currently under development for using with Microsoft Teams.