Select your Team Queue(s) from the 'Your Queues' drop-down list, as shown in the example below:
Select and move the slider to the right to sign in and to the left to sign out of your team(s) queues, as shown in the example below:
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Related Content: Agent | How do I access ConnectPro?
Agent | how do I answer a call to my teams Queue?
Agent | How do I make myself ready to receive team Calls?
Agent | how do I make an Outbound call?
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Product Video: Agent call experience:
This short video show how agents sign in and out of their ConnectPro call queues, change their availability and manage inbound and outbound calls.
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