When more than one dashboard has been created, the dashboards can be edited, moved, resized or deleted.
To change your dashboard layout, click on 'Change Layout' from the dashboard page as shown in the example below:
All your dashboard windows will now be displayed in a darker shade of grey with a white cross in the centre of each.
Select the dashboard to be moved by clicking the central cross and holding down your mouse and dragging the window into a new position as shown in the example below.
product video:
This video covers accessing the Contact Centre Hub and using the Supervisor Dashboard features. This will include:
Signing in and out of the Contact Centre Hub
Viewing team dashboards - editing TEAM Dashboards
Viewing agent dashboards – editing AGENT Dashboards
Related posts:
Dashboards-Wallboards | how-do-i-create-a-team-dashboard
Dashboards-Wallboards | how-do-i-edit-change-my-dashboards
Dashboards-Wallboards | how-do-i-change-my-dashboard-layout
Dashboards-Wallboards | how-do-i-change-the-size-of-my-dashboards
Dashboards-Wallboards | how-do-i-delete-a-dashboard
Dashboards-Wallboards | how-do-i-display-dashboards-as-wallboards
Teams | what team statistics are available within contact centre
Supervisor | how-do-i-manage-specific-statistics-for-different-teams
Supervisor | how-do-i-manage-specific-statistics-for-my-agents
Cloud Contact Centre Fun Quiz:
Why not try this fun quiz to test your knowledge, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information.
You can then have another go to improve your knowledge and score.
Try the quiz here|
