TCM Release Notes: Stat Engine

Teleware Product · 2021-04-27T14:46:49.163Z

27 April, 2021 Bug Fixes • Fixed an issue that incremented the abandoned call count by 2, instead of 1, if a caller hangs up while the agent is listening to whisper phrases.

in Release Notes

27 April, 2021

Bug Fixes

Fixed an issue that incremented the abandoned call count by 2, instead of 1, if a caller hangs up while the agent is listening to whisper phrases.

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