Navigation Toolbar
At the top of the homepage and displayed at the top of selected reports is the reports search toolbar. This toolbar allows several functions to assist with searching and exporting reports in a variety of formats for printing and integration with other MI applications.
The navigation toolbar is displayed at the top of every reports page, as shown in the example below:
You can enter search text, and skip forward and back using the toolbar features below.
Parent Report This button takes you back to the previous or parent report list.
Zoom Control
To zoom in or out, to improve the viewing of the reports select the required zoom size from the drop-down list as shown right.
Exporting Reports
Reports can be exported in several formats – select from the drop-down list as shown left.
Refresh Reports - click to reload the reports page.
Print - click to print the reports page
Product Video:
This short video shows you how to access and manage your Contact Centre reports including how to use the navigation toolbar and exporting your reports.
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