If you are accessing Cloud Contact Centre from the hub (web access)
1. From your web browser go to| https://hub.teleware.com
2. Sign in with your Username and Password.
Product Video:
How to access Cloud Contact Centre from Microsoft Teams?
From your Teams Home screen click on Cloud Contact Centre as shown below: Note: If you are accessing Cloud Contact Centre from Teams for the first time, it may be necessary to add the Cloud Contact Centre app from your available Teams apps
2. Sign in with your Username and Password.
Product Video:
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Cloud Contact Centre | i-can-t-remember-my-username-and-or-password
Cloud Contact Centre | how do I change my cloud contact centre password
Cloud Contact Centre Fun Quiz:
Why not try this fun quiz to test your knowledge, there is no pass or fail, it's just for fun and you will get a certificate if you achieve 80% or more.
Whether you get the question right or wrong, you can follow the links to FAQs and videos which will provide further information. You can then have another go to improve your knowledge and score.
Try the quiz here|
