If you can't remember your username and/or email address, you can reset it by contacting your administrator.
You can also use the password reset option as shown below:
If you are accessing Cloud Contact Centre from the hub (web access).
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Click on Forgotten your password.
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2. Enter your Username.
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3. Enter your Email address.
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4. Enter the Reset code, received in your email.
5. Click Submit.
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If you are using Cloud Contact Centre from Microsoft Teams?
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Click on Forgot your Password?
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2. Enter your Username.
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3. Enter your Email associated with your account.
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Enter the 6-digit verification code from your email.
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