Your 'Reason Code' Descriptions can be edited (renamed) at any time.
The 'Reason Code Number' cannot be changed. However, the reason code can be deleted and re-added with a new number if required.
To rename the description of a 'Reason Code', first click on 'Edit' as shown in the example below, in this example we will change the description from 'Administration' to 'Staff Training':
The 'Description' has been changed to 'Staff Training' as shown in the example below:
Click on 'Save' to save the renamed description of the Reason Code, 'Cancel' to return to the 'Reason Codes' page without making any changes or 'Delete' to remove the 'Reason Code' from the list.
Product Video:
This short video shows you how to create, change and delete 'Reason Codes'
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